Sales Policy

Effective Date: January 15, 2025

Introduction

At ChopardGlam.com, we are committed to providing a seamless and transparent shopping experience for all our customers. Our Sales Policy outlines the terms and conditions under which we sell products and services on our website. By making a purchase from us, you agree to the following terms and conditions.

Product Availability

We make every effort to ensure that the products listed on ChopardGlam.com are available for purchase. However, due to the high demand for luxury timepieces, some products may become out of stock or unavailable after you place an order. In such cases, we will notify you immediately and offer alternatives, or issue a full refund if necessary.

Pricing

Prices displayed on ChopardGlam.com are in US Dollars (USD) unless stated otherwise. We strive to keep our prices accurate and up to date; however, there may be occasional discrepancies. If there is an error in pricing before you complete your order, we will notify you and allow you to confirm or cancel the order. Sales tax, shipping fees, and other charges may be added to the final price, depending on your location.

  • Sales Tax: Sales tax will be applied according to the applicable tax rates based on your shipping address.
  • Discounts and Promotions: If you use a discount or promotional code, please ensure that it is valid for the specific item or order. These codes are not transferable and cannot be combined with other offers unless stated otherwise.

Order Processing

After placing an order on our website, you will receive an email confirming the details of your purchase. This is not an acceptance of your order. We reserve the right to accept or reject orders for various reasons, including but not limited to:

  • Unavailability of stock
  • Payment issues
  • Suspected fraudulent activity

If we are unable to process your order, we will notify you promptly and provide a refund if applicable.

Payment Methods

We accept the following forms of payment for all orders placed on ChopardGlam.com:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and others.
  • PayPal: A secure and easy payment method for those who prefer not to use credit cards.
  • Bank Transfers: Available for select international orders; please contact our customer service for more details.

Payment information is processed securely through an encrypted payment gateway. We do not store your payment details on our servers.

Shipping and Delivery

We offer a variety of shipping options to cater to our customers’ needs. Shipping fees are calculated at checkout and depend on the shipping address and the shipping method chosen. We provide tracking information for all orders, allowing you to monitor the status of your delivery.

  • Domestic Shipping: We offer standard, expedited, and express shipping within the United States.
  • International Shipping: We also offer international shipping to many countries. Please note that international customers are responsible for any customs duties or taxes imposed by their country.

We aim to process and ship all orders within 1-3 business days. Delivery times may vary depending on the shipping method and your location.

Order Cancellation

If you wish to cancel an order, please contact our customer service team at contact@chopardglam.com as soon as possible. Orders can only be canceled if they have not yet been processed or shipped. Once your order has been shipped, you must follow the returns process outlined in our Returns and Refunds Policy.

Customer Service

If you have any questions or concerns about your order, our products, or need assistance, our customer service team is here to help. You can contact us at:

We strive to resolve any issues quickly and ensure that you are fully satisfied with your purchase.